So you are a victim of your employer and wish to take legal action. You have just fallen into the category of an employee taking legal action for the first time! This can be very overwhelming, scary and stressful. This blog has been written to give you some idea on what to expect when you call us.
You must understand that being a lawyer is tough because, in an ideal world, the job wouldn't exist. On the flip side, it's just as difficult being a prospective client or in need of legal services. No one WANTS to be in that position. But, the need does arise and so the legal services industry continues.
Something we hear all the time from prospective clients who are employees taking legal action for the first time is that they were very nervous about calling us in the first place. This completely understandable! From the stereotype of the ruthless attorney to how legal action is portrayed in popular culture, there are tons of misconceptions about the process. We're here to set the record straight and help to put your mind at ease about what to expect.
- Call (don't drop in) the law firm to speak with someone about getting started.
- Law firms are busy places. People are working hard on upwards of hundreds of cases at a time, depending on the size of the firm. All firms operate differently, but many places do not accept walk-in clients for attorney consultation. Instead, you would want to call the firm ahead of time and let them know you are a potential client. From there someone can assist you, usually with a short, confidential intake process over the phone. This is necessary to get all of the important details which the attorney will be used to evaluate your potential case. This information will then be passed on to an attorney for evaluation, and if they think your case is something the firm can assist you with, you will be scheduled for an in-person consultation with the attorney.*Tip: Be sure to ask ahead of time if there will be a consultation fee involved. Here at Aegis Law Firm, your initial consultation with the attorney is free!
- A good attorney cares about customer service.
- It's one thing to be great at public speaking, convincing juries, or quoting the law off the top of your head. But another crucial part of what makes a great attorney is their ability to connect with the client. When it comes down to it, we are working for you! A lot of people think it's the other way around. We are proud to serve you and grateful that you chose our firm for assistance. For this reason, most attorneys are very approachable and want to make the process as easy for you as possible. So don't sweat that initial meeting – we don't bite!*Tip: Check out a firm's web presence to get a sense of their customer service rating. Their website probably includes bios to let you know who you may be working with.
- How the firm gets paid – hourly or contingency?
- Typically, firms receive payment from one of two structures: hourly billing, or contingency. Hourly billing is pretty self-explanatory – the firm sets an amount to charge per hour and depending on how much time is spent on a matter that is how much the client pays. The contingency is when the firm does not take any money upfront, and payment comes from a settlement obtained at the end. Either way, the amount is mutually agreed upon at the beginning of services and included in a retainer document that both parties sign.
- Will I have to go to court?
- Each case is different, so, unfortunately, there's no blanket answer to this question. Many people want to stand up for themselves but are scared of having to participate in a trial or other court proceedings, especially employees taking legal action for the first time. What can be said, is that going to trial is usually the very last option. Most cases are settled before the lawsuit is even filed with the courts, which is beneficial to both sides. There are several avenues that attorneys may take in order to settle your case with the best result. However, in the event that you do need to go to court, your attorney will work closely with you to prepare you for any appearances you would need to make or address any concerns you have.
So there you have it! Nothing to be scared of, right? If you are an employee taking legal action for the first time, or perhaps you may have an employment issue that you wish to take action on, give our office a call today and we would be more than happy to help you get started!